Basic Information

Gender

Female

What we do

Have you ever wondered whether your service levels are good enough? Do you think your customers perceive you to be at least as good as your competitors and that your business is not only meeting the needs of all your customers, but of the business itself?

In other words what do your customers really think about your business?
The only true way is to view it through the eyes of your customer.
This is precisely what we do: enhanced customer relationship management through mystery shopping helping you identify and correct any weaknesses in order to maintain a competitive advantage over your competition by continually improving customer loyalty thus increasing sales.
We are an experienced, highly trained and focussed mystery shopping company with the capacity and expertise to provide you with objective, invaluable hard management data about your business and your competitors businesses.

In effect, an inexpensive form of quality control which enables you to fully understand your business and make comparisons between your actual and desired quality levels as well as benchmarking you against your competitors.

The results may surprise you.

Contact Information

Land line

0844 414 0904

Mobile phone

07730877013

Address

Craignegarra
Priory Gardens
Corbridge
Northumberland
NE45 5HZ

County

Northumberland

City / Town

CORBRIDGE

Country

United Kingdom

Website

www.thesecretservice.co.uk

Company Information